Even more welfare contacts...

The following are phone numbers that you mind find handy. If you are ringing from an internal number, then remember to omit the (2) and precede 0800 numbers with a 9 to make sure that you do not get charged!

Please be aware that some of the hyperlinks below are for external websites, not created by us, so we are not responsible for their content.

Skip to contact details regarding:

Medical Emergencies

Most Emergencies 999 or 112
Merton Lodge Internal 76310
01865 276 310
John Radcliffe Hospital (01865) 741166 or (01865) 220 208
Oxford Eye Hospital (01865) 224 800
Ear, Nose and Throat Emergencies (01865) 224 756

Health

Jericho Health Centre
College Doctors
(01865) 311 234
NHS Direct
Health Information
0845 4647
Health Information Service
0800 665544
Diabetes UK Careline
020 7424 1030
Diabetic Information Service
From the Diabetes Foundation. 24 Hours.
020 8656 5467
Meningitis Trust Helpline
Offers facts, information, literature and support to people concerned about meningitis and meningococcal disease. Open24 hours a day, the helpline is led by nurses who are always willing to listen and offer support
0800 028 18 28
National AIDS and Sexual Health Helpline
24-hour confidential advice on all aspects of HIV/AIDS, other STDs, STIs and other aspects of sexual health
0845 4647
Terrence Higgins Trust
Practical support, help, counselling and advice for anyone with, or concerned about, AIDS and HIV infection.
(01865) 243389 or 0845 1221 200
Oxford GU Medicine, aka Harrison GUM Dept.
Free and confidential advice and treatment on a range of sexual health needs, including contraception and pregnancy testing to HIV and STD testing and free condoms. They can also refer for counselling if you contract an STD. Previously sited at the Radcliffe Infirmary, this service is now found at the Churchill Hospital, Old Road, Oxford. Anyone can contact the clinic, a GP referral is not required. Open 8:30am – 6pm, Monday to Thursday and 8:30am to 5pm on Fridays.
(01865) 231 231
Alec Turnbull Family Planning Clinic
The Alex Turnbull Family Planning Clinic can offer free advice about birth control, free contraception, the morning after pill and can give information about continuing with, or terminating pregnancy.
Raglan House, 23 Between Town Road, Cowley, Oxford, Oxfordshire, OX4 3JH.
(01865) 456666
Pregnancy Advisory Service
08457 304030
Care Confidential
Pregnancy and Post-Abortion Helpline.
0800 028 2228
Drinkline: National Alcohol Helpline
24hrs. Helps callers worried about their own drinking, supports the family and friends of the people who are drinking and advises callers on where to go for help. This service is confidential and no names need to be given.
0800 9178282
FRANK: National Drugs Helpline
Web-site and telephone helpline offering advice, information and support to anyone concerned about drugs and solvent/volatile substance misuse, including drug misusers, their families, friends and carers.Free confidential drugs information and advice 24 hours a day, seven days a week.
0800 776600
Release
Drugs Helpline and Legal Advice Line
0845 4500215
Libra Clinic
Independent charity offering free and confidential support, information and structured counselling to anyone who feels they have a problem with alcohol or drugs and their families.
(01865) 723500
Clinton Clinic
24hr Drugs and Alcohol Advisory Service from the Warneford Hospital in Oxford.
(01865) 226243
Alcoholics Anonymous
(01865) 242373 or 0845 769 7555
Quit line
Support for those giving up smoking
0800 00 2200
NHS Smoking Helpline
Support for those giving up smoking
0800 169 0 169

Helplines & Counselling Services

Nightline
Listening, support and information, for students by students, throughout the night. 16 Wellington Square 8pm-8am, 0th week to 9th week.
(2)70270
University Counselling Service
Independent from the university, but funded by Colleges, the University Counselling Service offers a professional, condifential, general counselling service that deals with a wide range of emotional and psychological issues. See above link for more information.
(2)70300
Samaritans
Samaritans provides confidential non-judgemental support, 24 hours a day for people experiencing feelings of distress or despair, including those which could lead to suicide. If you'd prefer to write down your feelings than talk about them, you can also email or write to: Chris, PO Box 90 90, Stirling, FK8 2SA.
(01865) 722122 or 08457 90 90 90
Student Counselling
A collation of information and self-help guides from universities throughout the UK.
MIND (Mental Health) Information Line
Provides confidential information and support on mental health issues. Open Monday to Friday 9.15am to 5.15pm.
(01865) 251152
MIND (Mental Health) Crisis Line
7pm-1am every evening, 365 days a year. It is staffed by trained volunteers who are available to listen, talk through problems, offer practical suggestions, and give information and help to contact other services if necessary.
(01865) 251152
Oxford Depression Support Group
Small local group where people with depression can offer each other mutual support.
(01865) 552640
Students Against Depression
Website and chatroom especially for students concerned about depression.
SANEline
Offers practical information, crisis care and emotional support to anybody affected by mental health problems, in complete confidentiality. 1pm to 11pm every day.
0845 767 8000
Oxford Student Mental Health Network
Wide range of information on resources relating to student mental wellbeing .
CBT Self-Help Books
Access to a wide range of booklets on, for example, managing depression.
Dyslexia Association Helpline
Aims to allow dyslexic people to reach their potential. Support and advice is also available via email.
0118 966 8271
No Panic
Helpline for those suffering from panic attacks, phobias, obsessive compulsive disorders and other related anxiety disorders, including tranquilliser withdrawal.
0808 808 0545
Relate
Relationship counselling.
(01865) 242960
CRUSE Bereavement Care
Cruse Bereavement Care exists to promote the well-being of bereaved people and to enable anyone bereaved by death to understand their grief and cope with their loss. The organisation provides counselling and support.
(01865) 245398
Oxford Rape Crisis
A collective of women committed to supporting survivors of sexual abuse, rape, domestic violence, and harassment. They offer a free and confidentialservice to women and girls who are dealing with the effects of sexual violence. The Oxford-01865 number is available Mon & Thurs 6.30-9 pm, Sun 6-8.30 pm; the 0207-National number is available 24hrs.
(01865) 726295 or 0207 837 1600
Survivor’s UK
Provide information, support and counselling for men who have been raped or sexually abused. 7pm-10pm Mon/Tue/Thu
0845 122 1201
Victim Support
Victim Support is the national charity which helps people affected by crime. We provide free and confidential support to help you deal with your experience, whether or not you report the crime.
(01865) 711186
Women's Aid
Key national charity working to end domestic violence against women and children. You can also email for help and advice.
0808 2000 247
Brook
Free confidential advice on pregnancy, contraception and sexual health.
020 7284 6040
Miscarriage Association
The Miscarriage Association provides support and information for those suffering the effects of pregnancy loss.
01924 200799
beat Helpline
Provides support and information for those with, and concerned about, an eating disorder.
0845 634 1414
Oxford Friend
Offers confidential support to lesbians, gay men and bisexuals on any problems they are facing and information on a diverse range of topics, include safer sax. They may be contacted on any issue even if you would not describe yourself as lesbian or gay. Tuesday, Wednesday and Friday between 7-9pm. They may also be contacted via email.
(01865) 726893
Bisexual Helpline
Run by National Friend. Tues & Wed 7.20pm-9.30pm Sat 10.30am-12.30pm
020 8569 7500
Lesbian and Gay Switchboard
ffers confidential support to lesbians, gay men and bisexuals on any problems they are facing and information on a diverse range of topics, include safer sax.
020 78377324
Oxford Homophobia Awareness Liaison Team (HALT)
A local Thames Valley Police/Terrence Higgins Trust initiative to improve community safety for LGBT people in Oxford. Call to report homophobic harrassment, verbal or physical.
(01865) 243389
University Harassment Advisers
Further information is available from OUSU.
(2)70760
Proctor's Office
(01865) 242960
OUSU Student Advice
The OUSU Student Advice Service is a confidential listening, information and advocacy service. The service aims to provide a space for students to talk over their worries in confidence, and to offer information on a range of issues which students might encounter during their time at Oxford. All members of the SAS have either just finished their degrees, or are taking a sabbatical year out in the middle of them. This means that we have a first hand understanding of the Oxford experience, but also the time to devote to solving problems and seeking information that a college rep, for instance, might not.
(2)88450
OUSU Academic Welfare
OUSU has considerable expertise in the area of academic welfare and produces a number of publications designed to provide the information students may need during their time in Oxford to make informed decisions about academic matters. They have two sabbatical officers who largely deal with academic affairs. These are the Vice-President (Access and Academic Affairs) Helen Bagshaw and the Vice-President (Graduates) Andrea Miller. Both are members of the OUSU Student Advice Service and can be seen in confidence for impartial advice and support.
(2)88464
OUSU Welfare and Equal Opportunities
(2)88461
Oxford University Careers Service
56 Banbury Rd
(2)74646

Legal and Financial

Student Finance Direct 08456 077 577
Citizens Advice Bureau (01865) 247 578
OUSU Student Advice (2)88461
Oxford Student Legal Advice Service (OSLAS)
Offer free legal advice. They hold regular surgeries in OUSU. Ring the below number, or email enquiries <at> ousu.org for more information.
(2)70770
Oxford Benefits Office 01865 443 333
Tax and Benefits Confidential Helpline 0845 6086000
Housing Rights Centre (01865) 247853
Consumer Credit Counselling Service 0800 138 1111

Transport

Safety Bus
9pm 'til 3am Monday to Saturdays; 9pm 'til 1am on Sundays. £1 donation takes you anywhere within the Oxford ring road. A joint OUSU/OBSU venture.
07714 445050
National Rail Enquiries 08457 484 950
Oxford Tube 01865 772 250
City Taxis
152a, Cowley Rd, Oxford, Oxfordshire OX4 1JJ
(2)74646

Other

Oxford Police Station 01865 266 000
Oxford University Security Services
24hrs. Lost property. Report crimes and aggressive begging.
(2)72944; Emergency: (2)89999
Living Life to the Full
Free life skills course.
The Learning Centre
Comprehensive study advice from the University of New South Wales.
Skills4Study
Chock-a-block with practical advice to help you study more effectively at university